Maggie Bell is the heart and soul of the Silver Hills Hotel, a welcoming refuge nestled in the center of Never. With her upbeat demeanor, ready smile, and the warmth of someone who genuinely cares for the comfort of others, Maggie makes everyone who walks through the hotel doors feel like family. Whether she’s personally overseeing the meals in the dining room or offering a reassuring word to a guest, she radiates a sense of hospitality that has earned her the trust of the town.
Unlike some of her more subtle angelic counterparts, Maggie isn’t content to sit back quietly: She’s actively involved, using her innate sense of right and wrong to keep an eye on the darkness that lingers in the corners of Never. If something feels off, if someone is being wronged, Maggie is the first to speak up. She believes that the fight for goodness isn’t passive, and that even the smallest action can spark a ripple of change.
Her relationship with her brother Otto is one of quiet support, but Maggie’s true mission is clear: To help the lost find their way home, and to ensure that even in a town as strange as Never, there’s always a light shining to guide them.
Otto Bell
Otto Bell is the jovial half of the Silver Hills Hotel duo, always ready with a quick joke or a playful quip to put guests at ease. His humor is infectious, and he has a natural gift for making even the most anxious traveler feel welcome and comfortable. Whether he’s cracking jokes behind the desk or creating a lively atmosphere at the hotel’s social gatherings, Otto’s ability to bring joy and laughter makes him a beloved figure in Never.
But beneath the playful exterior, Otto shares his sister Maggie’s angelic calling. While Maggie guides lost souls with quiet grace, Otto is the one who gently lifts their spirits with humor and warmth, easing their burdens before they continue their journey. His mission to help the lost find their way to Heaven is woven into his every action, though he wears it lightly. He may be more inclined to crack a joke than preach, but he is just as devoted to his heavenly task as Maggie — Ensuring that the light of kindness and laughter reaches even the darkest corners of the town.