Maggie Bell is the heart and soul of the Silver Hills Hotel, a welcoming refuge nestled in the center of Never. With her upbeat demeanor, ready smile, and the warmth of someone who genuinely cares for the comfort of others, Maggie makes everyone who walks through the hotel doors feel like family. Whether she’s personally overseeing the meals in the dining room or offering a reassuring word to a guest, she radiates a sense of hospitality that has earned her the trust of the town.
Unlike some of her more subtle angelic counterparts, Maggie isn’t content to sit back quietly: She’s actively involved, using her innate sense of right and wrong to keep an eye on the darkness that lingers in the corners of Never. If something feels off, if someone is being wronged, Maggie is the first to speak up. She believes that the fight for goodness isn’t passive, and that even the smallest action can spark a ripple of change.
Her relationship with her brother Otto is one of quiet support, but Maggie’s true mission is clear: To help the lost find their way home, and to ensure that even in a town as strange as Never, there’s always a light shining to guide them.
Otto Bell
Otto Bell is the jovial half of the Silver Hills Hotel duo, always ready with a quick joke or a playful quip to put guests at ease. His humor is infectious, and he has a natural gift for making even the most anxious traveler feel welcome and comfortable. Whether he’s cracking jokes behind the desk or creating a lively atmosphere at the hotel’s social gatherings, Otto’s ability to bring joy and laughter makes him a beloved figure in Never.
But beneath the playful exterior, Otto shares his sister Maggie’s angelic calling. While Maggie guides lost souls with quiet grace, Otto is the one who gently lifts their spirits with humor and warmth, easing their burdens before they continue their journey. His mission to help the lost find their way to Heaven is woven into his every action, though he wears it lightly. He may be more inclined to crack a joke than preach, but he is just as devoted to his heavenly task as Maggie — Ensuring that the light of kindness and laughter reaches even the darkest corners of the town.
Seth Breakenridge
Ostensibly, Seth works at the Pearl to keep a divinely-sanctioned eye on the demon calling herself Augusta Packer. In practice, the two of them have reached an uneasy detente in their tug-of-war for Clarence Barton’s soul. Seth isn’t a neophyte; he knows he’s being manipulated. He minds less than he should, because the alternative is a return to Heaven and its perpetual tedium. Despite his immortality, he’s never done well with boredom, and the end of the pitched battles between the heavenly host and the armies of Satan has thwarted his soldierly ambitions. Baiting his demonic counterpart at every opportunity adds at least a little spice to waiting around for the Rapture.
Homer Tracy
Homer Tracy is the ever-smiling impresario of the Majestic, Never’s raucous, slightly ramshackle Vaudeville theater tucked between a gunsmith and a bakery on Pecos Ave. With a booming laugh that echoes through the rafters and a knack for finding talent in the unlikeliest places, Homer brings joy, spectacle, and a touch of the absurd to a town that often forgets to smile. He feeds the hungry out of the Majestic’s back door twice a day, no questions asked, and knows every name, every face, every trouble that passes through his ticket booth.
But beneath the greasepaint and good humor, Homer is serious about trying to gently shepherd lost spirits toward the light. He doesn’t preach, doesn’t scold, doesn’t judge. He believes in laughter as a kind of salvation, in shared meals as sacred, and in friendship as a divine act. Even demons get a warm hello and a clap on the back when they cross paths with Homer — He insists that anyone can change, and that Heaven always has room for one more.
Charles Four Rivers
Even before Satan’s rebellion, the angel who would eventually take the name Charles Four Rivers was possessed of a terrible curiosity. Created as a recording angel, he bent himself to the task of denoting the thoughts and deeds of men, as God commanded, but he could never find an entirely comfortable position in his work. He was meant to be content with what; he couldn’t stop himself from wondering why. Those questions proved troublesome, of course, as questions from angels always do, and when he finally crossed the border between observer of human nature and participant in human history, his own fall from divine grace was all but assured. Too clever to serve in heaven but too wholesome to languish in hell, he found himself trapped in the liminal spaces of reality. Never is hardly the worst place for a mostly-fallen angel to end up, and the human guise he’s chosen lets him use the skills God granted him at the universe’s inception.
Alvin Lucas
Alvin Lucas serves as a steady, good-humored sheriff’s deputy, and is well-known for his easy charm and unshakable calm even in gunfire’s heat. Dependable and a loyal friend, he is also quietly but intensely dedicated to his true mission of gently coaxing restless spirits toward redemption before they can become something darker, something irreversible.
To aid him, Alvin carries a battered hymnal bound in faded leather — A relic that glows faintly under moonlight. The book doesn’t contain just hymns, but names. Names of the dead. Some are scratched out. Some still whisper. Each time Alvin helps a spirit find peace, a page turns on its own. But when a name appears in blood-red ink, it means the soul is tipping toward damnation and time is running out.
Alexis Leclerc
Word around town is that Mr. Leclerc will get you where you need to go. He’ll sell you a ticket with an unblinking stare and an indulgent smile, and depending on your reason for traveling, you may find his presence anywhere along the spectrum between oddly comforting and wildly unsettling. You might also find that his definition of where you need to go is different from yours, or that it changes somewhere along your way, and the destination on your ticket may change to match. Alexis is cheerfully untroubled about the possibility. If you’re meant to go somewhere–anywhere–in particular, a greater power will ensure that you get there eventually.
Either way, the rumors about people leaving town on round-trip tickets and never coming back, or coming back fundamentally changed? Probably true.
Iina Deschene
Iina Deschene is the cheerful heart of Never’s telegraph office, a young woman with bright eyes, a warm laugh, and a knack for turning even the most mundane message into a moment of connection. Clad in modest skirts and ink-stained fingers, she’s known for her speed at the keys and the uncanny way she always seems to know when a message is coming before it does.
Of course, Iina is an Angel, in Never to guide lost spirits toward the light. Her approach is gentle and open. Her innocent demeanor and radiant presence are disarming to even the most hardened souls, and her mere touch seems to carry with it a trace of good luck: Sick children recover faster, stubborn cattle calm, and broken hearts begin to mend. Even some demons, drawn to Never for darker purposes, can’t help but feel fondness for her. There’s something irresistible about Iina’s presence — A quiet light that soothes without preaching, a kindness that seems boundless but never naïve.
Jay Cly
Jay Cly is a swift shadow on horseback, a young man with a sharp eye, a wry smile, and the wind always at his back. As one of the last express mail riders still working the western routes in 1882, Jay is known for his uncanny speed and knack for avoiding danger. Stationed out of Never, a town where the veil between worlds grows thin, he seems to arrive just before he’s expected, and disappear just as quick.
What the townsfolk don’t know is that Jay is no ordinary rider. He is an angel sent down in human form to quietly shepherd lost and wandering souls toward redemption and peace.
But there’s more to Jay than duty. With his feet on the earth and his heart open to the world, he is driven by a yearning to understand humanity — Not just its pain, but its pleasures, its messiness, its grace. He falls in and out of fleeting friendships, brief romances, and moonlit mischiefs, savoring every detail like a song that might be his last.
A silver coin with a winged figure stamped on its face — A token from the realm above — hangs around his neck on a leather cord. It glows faintly when a soul nearby is ready to pass on, acting as both compass and calling. Jay keeps it close, even as his time among mortals grows complicated. The more human he becomes, the more he questions whether he truly wants to go back.
Walter Barnes
Walter appreciates the inherent irony in being an Angel of Death. Just another indication of the Lord’s ineffability, giving power over mortality to a being that would never experience it. Despite the conundrum, he took his work seriously. Thousands of years shepherding soul upon soul across the barrier between life and death, however, gradually brought him to the realization that his feelings towards his purpose were somewhat out of step with other angels of his calling. He felt curiosity instead of compassion. He was fascinated by the mechanism of life, rather than the meaning of it. He was similarly obsessed with the extraction of it.
After all these millennia, he still finds a peculiar satisfaction in stilling the breath, slowing the heart, and easing the light out of a creature’s eyes. Perhaps that’s a sort of benevolence. Perhaps it’s simply a facet of the mercy with which he was created–-the touch of the divine working its way out of him and back into the world. From dust to dust.